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I had an issue late at night, and their support still replied promptly. Very reliable.

What I love is that they never blame the customer. They focus on solving the issue right away.

Their handling of my return complaint was excellent with smooth pickup & quick refund. There was no hassle at all.

I’ve experienced issues with other online shops that never get resolved. Here, every complaint I’ve raised has been fixed.

Their escalation team is both efficient and kind. That combination makes complaints much less stressful.