Nice backpack but sub-optimal customer service
I took a chance on ordering this for my 17” Lenovo Yoga laptop after reaching out to get exact measurements of the laptop sleeve. My laptop is the same size as some 16.5 laptops, but alas it did not work, being only a few millimeters too small lengthwise. It looked like a beautiful and well-organized backpack though, and I’m only taking off a star for customer service, because they really should have specific dimensions on hand being that laptop sizes really refer to screen size and don’t include the frame and you could have 2 16” laptops with different dimensions and one could fit and the other may not.