Volcom CA

1. I placed (and paid for) a “2-day” expedited order for two pairs of shorts - these arrived 6 days later. 2. The 2nd and 3rd day following my order, I received a 30% and 40% e-mail discount offer from Volcom. 3. I called and left a VM with Customer Service regarding both my late (paid for) offer, as well as the fact that after paying full price for my order I received 2 discount offers via e-mail.

I inadvertently ordered the wrong size and following the return process on the website I have emailed the Customer Service department 3 times over the last 3 weeks to help facilitate my return. So far, no response. I understand the pandemic has created challenges but we are nearly 3 months in to the new realities and I would expect there to be at least some response after 3 weeks. At this point I'm out $50 for a product I can't use and I'm unlikely to ever order again given this experience.

i'm sorry but i received 1 item out of 2 ,so iM disappointed

Sa va faire bientôt 2mois que j’ai commander et je n’ai toujours pas recu ma commande avoir su jaurais été chez s3 en acheter directement

Still haven’t got package over week late