Vitapod Shopify Prod

No issues and it was easy. Delivery, too.

Great...

Vitapod is great! No issues with the delivery and the Vitapod container is really nice!

My first machine did not work so I had to call customer service and it took me a few days to get through to the right person. The first person I encountered name was Keira. She was rude, nasty and did not care about what I had to say. When I was trying to tell her that I had been calling for almost a week and had did everything they told me to do on the emails she said you need to bring it down and I was talking in my normal voice. I asked to speak to someone else and she said I’m the boss and I told you that you need to wait for the support tech to tell you what to. I had told her they did and I had done everything I was told to do but she didn’t want to hear it and said this conversation is over and hung up in my face. I got on the site and sent an email to support and told them what happened. A guy called me within 20 minutes and I explained to him what was happening and he immediately took care of it. He ordered me a new machine and within 3 days I had it. The only thing I regret is that I can not remember his name. He deserved 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. That’s was EXCEPTIONAL customer service!!!!!!!! Thank you!!!!!😀

I wish the ordering and shipping process was easier and faster