Vernal

Good packaging for shipping. Tracking what comes when was a little confusing with all of the emails. Instructions on building pieces is good but can use some proof reading as errors were found with images/directions of parts. Extra directions were included for other models which was a tad confusing at first. For the price of the executive desk I would expect a better quality wood to be used but it is nice. The cable hider for the executive desk is a little small.

Overall it was exactly what we were expecting just a couple of defects in one file cabinet and one desk and we ordered 3 of each.

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Good

This was my own fault -- I had seen online that the drawer dropped down and served as a mouse/keyboard extender. I had not paid enough attention to what I was buying, and spent more time watching online reviews. I noticed they had a drawer for sale like the one I saw, but in a different wood shade, on clearance so assuming it's an older model. I truly think I would have preferred the older model so was sad to see what I received which again, is my own fault. Drawer functions great! It's of quality, no issues, just had seen the older model and wish both were an option, but do highly recommend acquiring if you are looking for a drawer.