Poor communication
I have been waiting for almost a month for my orders. I reached out in the beginning with no response. I had to cancel my subscriptions in order for someone to reach out to give me information for my missing orders.
I was told on August 3rd my orders were shipped out and given two tracking numbers for the orders that was supposed to be shipped out. I checked the tracking number 8 days later because I still did not have my orders. Only to find out the tracking numbers were duds. I reached out again to find out why those tracking numbers said canceled. When I was told they were shipped out.
I'm frustrated that it's almost a month in 2 days and I don't have my orders and I have to keep sending emails about my orders.