UK English

After I received my first Carbonator and discovered it could only use Plastic bottles, aarke was good enough to allow me to return it after they generated return paperwork. They suggested I order the pro model in the meantime. The New model arrived before the return label was produced! Eventually I received the return authorization.

Customer support is smooth and responsive

Excellent customer service. Very responsive. Overall great experience!

Replacement glass carafe arrived very quickly. Beautifully and securely packaged.

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