Tuckers Store

I rang and spoke to somebody directly, and elderly man. I advised him of my new address as I had just moved house and accidentally used my old address. . He read the address back to me, assuring me it would come to my new address. The next day I had a notification from Australia Post advising that they have picked up my parcel and it was heading to my previous address. I had to do a few backflips with Australia post to get them to not deliver it to my old address and bring it to where I am now. . this caused me a lot of grief to get Australia Post ti agree to bring it to my new address and this also delayed the delivery time

Response to question on where order was or if it had been dispatched etc was great but I ordered on the 20/8/25 and only just received today 3/9/25 once order was chased up delivery was quick.

I actually thought that I was supporting a local small business but no not at all

I would prefer it if you went back to delivery via courier. Australia Post only delivers to the post office and I have to drive there, collect a 10kg parcel over the counter, carry it to my car, load it in and unload again at home. The reason I ordered online was that it was delivered to my house.

Hi. I placed an order for 2 x 500ml Alogard on the 16/1/26. I received no correspondence saying the order was despatched and so on the 23/1/26 I replied to the order confirmation email and that email bounced. I phoned one of the produce stores that I found listed on the internet as being connected with Tuckers, and the person who answered said they would look into it. I heard nothing more until on the 27/1/26 I received an email from Australia Post saying a parcel was being prepared. I finally received the order on the 28/1/26. Placing the order was easy. Finding a number to call for customer support was very difficult.