TRX (New EU Shopify Store)

No issue with the product itself, is just a bit useless from my point on view, and overpriced.

Slow shipping with no comms

Disappointed

Appalling service, I have been added to a paid subscription service that I did not order.

I am writing to provide feedback on my recent order experience. Unfortunately, I did not receive the item I ordered, and after being informed of a delay by DHL, I was later told that a replacement would be sent. However, I received no further updates or information regarding the replacement. The communication throughout this process was slow and unsatisfactory. As a result, I have requested a full cancellation and refund. I wanted to share my experience to highlight the areas where your service and communication can be improved. Due to this experience, I am no longer interested in using your services in the future. Ren