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We've had a Truma instant water heater in our 2018 Berkshire RV for two years. We found it to be everything it's supposed to be and it actually exceeds our expectations. However, the way it was integrated into our Berkshire requires three actions to initiate the process: 1) turn on the master switch outside at the water heater, 2) turn on the PrecisionPlex monitor and activate the "Water Heater" switch, and 3) depress the dial in the bathroom and select the desired setting. All of this can be quite confusing as I have seen others also commenting about the same problem on two different RV forums. But, it works like a charm giving us loads of really hot water on demand.