Swingball

Friendly customer service but after having to replace my swingball few time and explained to them that my swingball broke and nearly hit someone, they keep on copy and pasting the same response that it is safe

I dont know if you have a bad batch or your manufacturing process has changed but already I can feel the ball splitting. This is our second swingball set. The first set we had for 6 years and it wasn't looked after and left outside. This set we have was less than 12 months old and is not left outside yet still the balls seem to split and come off the teher.

Shipping good product just hasn’t lasted

Since purchasing my Swingball Pro set during the summer, I have now been through no fewer than 4 replacement balls and eventually I just resorted to drilling holes in old tennis balls and inserting the strings from the old Swingball to get a few more games out of them. Sadly, with a fairly strong 12 year old and myself playing (both of us tennis players), the hole in the ball splits quite quickly and the ball comes off. It's frustrating that they can't develop a more durable means of attaching the ball to the string. I have a good idea for doing it myself, but can't manufacture it. Anyway, unless there are small kids playing who don't hit too hard, don't expect these to last long at all. The ball that came with the original set lasted the longest - these replacements seem very weak in comparison.

Ball split and detached from string within just a few weeks.