totebagfactory.com

It has been over two weeks and has not been shipped. I was sent a link to review the product that has bot been sent. I will be asking for a refund.

Very poor customer service. Regardless of the bag being a close-out, we should have been given the opportunity to do an exchange. We're now stuck with 300+ bags that will not be used. Will never order from them again.

Almost every bag had either dirt, stains or fraying. Very frustrating

Overall, it was an awful experience and being a small company. I don’t have a way to resolve this and either have a bag or that money back to purchase or create something else usable

- Tote bags took too long to ship out, - Got an incorrect tracking number, - Wanted to ship to Canada but was unable to and since we could track the order I had to send out driver down later then we wanted to pick up the order - Only got a response from your staff after 3 emails (on each day) - Asked for an invoice to be sent but was sent the wrong one because order was switched to a different colour and quantity because what I needed wasn't in stock - Overall it was a very bad experience