Great customer service and dedication to quality
I received a product recall notice from Amazon for the Thermos food jars 20 Oz and 16 Oz. Although purchased about 8 years ago in the US - I meanwhile relocated to Europe - I was redirected to the European website of Thermos. They sent me three replacement caps completely hasselfree. I am deeply impressed by their customer service and dedication to deliver quality products even long time after the purchase.
Thank you Thermos.