Great customer support for replacement parts and quick delivery.
I was able to order new tops for my favorite thermos. i received the thermos as a gift from one of my children, love its design and durability so much, but had dropped and broken the lid. I went in the thermos site, got great support via email and very fast and efficient delivery! I’m so happy I didn’t have to purchase a whole new thermos. I have two, and bought a few spare locking lids just in case!