UK OUAI Haircare

I really wanted this product to work but it doesn’t give you a mirror shine. It may give you fat patches of oil shine once you try to build up the product on your skin as per suggestion ... very disappointed

I made an order on June 14 - it is July 6 today and my shipment has never arrived. I contacted the support team earlier in June and apparently there was a problem with the address - no idea what because it was correct. Another attempt was made, but still on DPD website it is stated that they cannot deliver... I sent another email to your support 2 days ago but no response. I am very disappointed.

I ordered the ombré spray with the wave spray in the beginning of May. When I got my package, the package was only containing the wave spray, even though the packing list said it should contain both the ombré spray and the wave spray. I contacted your support and they were kind enough to re-order the ombré spray and give me a full refund of the product. My concern is that we are now at the beginning of July and I still haven’t got my product. You can’t give me any estimated delivery date and I’ve been waiting for two months. I am grateful for the refund but this is absolutely ridiculous. I bought the spray in the first place for a trip to Greece and I made sure to order the spray so I would have it in time for my trip. I’m leaving this Saturday and I probably won’t have the spray until then. I’m so extremely disappointed.

I'm still waiting the product or some info on that! I pay and order them two weeks ago....

So excited when I read all the rave reviews for this product and couldn’t wait to try it. However, I’ve used it on three separate occasions now and the results have all been the same -disappointing. I find that the air foam really dries my hair out and instead of curling my naturally curly hair, it almost seems to make it straighter with no shine. I really do wish I hadn’t spent almost £40 on the air foam + delivery charge to Europe as in my case it just made my hair look much worse. Sadly, I won’t be buying the product again.