UK OUAI Haircare

My daugther is very pleased with the products but we did not receive one of them. I hope i will get it as soon as possible.

Whilst i appreciate you dont want things to break in transit i ordered two tiny items that came in a GIANT box with TONS of plastic wrap! They could both had been sent in a paper envelope and it would have been fine! Also feel the hair bands are slightly overpriced... i get its a gimmich but 5 pounds for 3 hair bands?!

It’s an ok product, however I find it makes my hair quite lank, so for the cost I am not sure I would but it again.

Love the products but pump needs replacing already on the hair oil. If you could advise best next step?

The 2 stars is because the products does not serve well foe thin hair, at leasr my hair type. The shampoo has a lovely smell (reason for rhe 2 stars) and leave my hair somewhat fine for a few hours. However, it does not give volume to the hair, quite the opposite, after a few hours thw hair is quite flat. In addition, the scalp remains cleaned for about 24h tops. . . so not great unfortunately. Quite disappointed given the price I paid for the entire package. . . not sure what I will do with it now. It would be great that the company offered some sort of refund, money back garantee