auto responder was not what i needed
I was trying to place an item for one of the items that worked well in the trial kit. Was looking to get it quickly for a gift.
I tried to sign into my account and apparently needed to reactivate, but did not get the original email, nor did anyone respond to reactivate my account after an email.
The good news is the product worked for my wife and we want to order more! The bad news is there's a system glitch and a delay in response time that can ultimately be fixed, but won't allow me to order nor get the product in time to be the gift.