Timing and contact to resend 3 monthly !
I swear to god ! Im so sick of having to contact them on renewals . The first time i told them not to change my card till the third so i had to make anouther account and I had 3 by that time somehow cause they charged me on the 1st instead . So anyways they were great about sending me some more but this last account is supposed to be every 3 months and they still haven t sent my refills so im not happy at all . I love the lenses but the service sucks and you always have to call or email and grip . I dont like to bitch but I need my contacts now .