Sumo Strength

The dumbells are fine but the bench is terrible. Instructions are awful and the assembly hardware isn't labeled. These means you have to guess which screws are which based on black and white drawings. Even when correctly assembled it doesn't feel good. The bench is absolutely a waste of money, the only reason I haven't refunded it is because I'm sure they would charge their extortionate shipping fees to do so.

Defect on frame that was covered by the compant sticker. I did email however no response at all from the company.

Service has been extremely unpleasant. Product was lost in transit, then arrived damaged. Sumo taking upwards of 5 days to respond to emails

Severely dissapointed by build quality and manufacturing fault. I have contacted Sumo strength several times to rectify this, however have not received a response after several weeks of waiting. Appalling customer service. Better products are out there, I encourage you to look elsewhere.

Unfortunately, the bolts were forgotten from the package. I sent an email, but they didn't reply. I tried calling for several days, only to be told that they were too busy. I finally got through by phone, and was told they'd get back to me the same day to resolve the issue. I had to call again the following day because i had not heard from them. . . and was told they'd get back to me the same day to resolve the issue. The following day just before i was about to call again i received a shipping confirmation sms that i would be receive the missing parts. Bit of an ordeal.