Steelcase Store

Comfortable and supportive, but arrived damaged and makes a creaking noise when sitting in or reclining. Trying to return the chair but Steelcase is taking four weeks to send me a box to send it back to them in.

the first time the chair came, arm rests were bad but the costumer service was fast and very good so they changed the chair for me.

Everything was great until support stopped responding and didn’t get me the proper screws for the headrest

Store is user friendly and shipping was excellent

Delivery required signature which was not communicated ahead of time. When the chair failed to get delivered, it was impossible to track down what happened to it. It just randomly showed up a few days later. Tracking was useless after the first delivery attempt.