Step2

Very difficult assemble

“I regret buying from them. The service was terrible — they have no habit of treating customers well. ”

For customer service

I put on a cksim for a replacement product 5 business days ago due to the boxes my purchase came in being trashed and broken apart. I have heard nothing from Step 2 on my request. It took 2 days to get soneobe on the phone to confirm they got my request and I would hear something. Still waiting on any communication on my request.

Even if you want to cancel right away, they won't let you. Horrible company.