Step2

Be aware-this product doesn’t have the texture like the 72” version. The texture is what makes the product look so expensive when painted. It also provides the painter with blending and highlighting options. I am very disappointed as this was going to be my third Nutcracker.

Arrived damaged and had to send back. Haven’t heard anything about replacement.

I bought for my son 3rd birthday. I received it with several parts missing from the box. Even though they have tried to fix the issue, I still haven’t received all the parts. We have to put a towel in the bottom of the base to keep the water from leaking out. Which it still have a slow leak. Customer service was amazing, however to purchase something and be delayed and still not have everything you need to have a nice toy for you child is bothering.

Not pleased

Do not purchase items directly from this company as The return policy is absurd especially for large items. Attempted to return because it is too large for the space and it was going to cost over $400!! Customer service would not issue a return label! Will not ever purchase items through Step2 in the future!