Over the years I've found
Over the years I've found myself looking through lots of catalogs and websites for something I need or want. Most couldn't give you the time of day if you have questions or a special need. But every time I've called, I've talked to the nicest, best informed people, who might not have an answer right that moment but they find it and call you back.
This winter I wanted a matching neck cover for a blanket I bought two years ago. I didn't remember which blanket but when I called, the person I spoke with found my order and then helped me choose the most appropriate neck cover - the horse isn't as big as a full Clydesdale but larger than most Thoroughbreds so what do you buy medium, large or oversized. This kind of service means everything to me!! Thanks everyone!