I have yet to be
I have yet to be disappointed with any purchase from Schneider’s. Ordering is easy, shipping is quick and the one time I had a problem and needed to know if a blanket I purchased could be replaced under the warranty I emailed them at 8pm and got a response back that night! Customer service is huge to me - I want to be able to find your contact info and actually get a real person response not a FAQs that just get auto generated. When I need something Schneider’s is always the place I look to first!