SpurExperiences

This was a horrible experience. By the way it is described, you would think you are going to have a once in a lifetime experience. I will say that it was an experience, but not the one I wanted to have. Yes, you got to ride on ATV's or buggies. The distance was short. You went SLOW. Yes, you got to see how they make mamajuana and chocolate, but it was a 3 minute show followed with people harassing you into buying items. Even lying about the prices on items. Yes, you got to go to a beautiful beach where you encountered more people trying to sell you things as soon as you walk into the beach area. As soon as you walk onto the beach the tour people set you up with a person, they immediately start trying to sell you things. Good luck trying to get to the beach. Once on the beach, you are still being harassed by people trying to sell you things or charge you to take pictures (with your camera). Makes the beach not so enjoyable. Yes, you get to go see a cave and swim in water. That description is loosely correct. They take you to a cave where you have to fight through people selling you items. Stand in line to get in the water, take a picture, and get out. You DO NOT get to swim in the cave. Only take a single picture ($60 in value). I would not recommend this excursion to anyone. Felt like I was totally scammed.

There was an internal mix-up between Spur Experiences and Big Bus Tour processes and we were not able to use our experience on the day, nor were we able to get ahold of Spur Experiences or Big Bus Tour as the number Spur provided was not valid for Big Bus. Very disappointed to say the least and we were not exactly happy with the customer service provided by Spur. We will not be using Spur Experiences ever in the future and expressed this directly with Spur. They have since fixed this issue for future customers at our expense so hopefully no one else has this experience.