www.spastore.com/

I live in Canada and couldn't find a softub rep in Canada. The spa store was great in shipping the much needed parts for my softub. Great customer service

I called the Spa Store for help with ordering a new controller for my spa. The gentleman that I spoke to helped me locate the part I needed on their website and was very accommodating to answer all of my questions. During the course of our conversation, he suggested a way to check to make sure I was ordering the part that was needed to repair my spa since electronic components are not refundable. I follow his directions and was able to verify that I indeed needed a new controller. After I completed the order, I called to check on the status of my order. I talked to the same gentleman as last time and he informed me that the item was on back order and would check with the manufacture the next morning. True to his word, he follow through with the manufacture the next morning and email me stating it would be at least a few weeks before I received the order and offered to refund my money if waiting was not an option for me. I received the order during the approximate timeline given. More than happy to do business with the Spa Store again. Superior customer service.

Great Web site! Easy to order

The Spa store had the parts I needed and sent them quickly.

Came quick good part