somethingsplendidco.com

Hello, I was upset to learn that my friend received a Something Splendid package that was not the one I ordered. It was for an engaged couple. She didn't know who it was from, since the card was for an engaged couple and signed with different names. Luckily, she contacted Something Splendid, and the customer service rep admitted the packages got swapped accidentally, and re-sent the correct package that I ordered for delivery this past Wednesday (Jan 20) -- that had the correct note with my name. I am disappointed Something Splendid did not contact me immediately once they knew of this mistake -- and I Could have reached out to my friend. Instead, I had to find this out from her on Wednesday. (Over 10 days after the original package had arrived). Kylie

I can’t review what I didn’t receive.

These websites they make you spend your money and then they email you two weeks later that they no longer have the product. And then they’ll say their refund your money, but it’ll take an additional 10 days. This is unacceptable if they don’t have the product don’t post it on your website?

One of the ornaments I received had glue-like "gunk" on it that doesn't come off and looks terrible. I tried to reach out to the company for the past 2 weeks and haven't heard back.

Terrible. $75 on a pair of lightweight plastic cheap looking earrings. And then I check the return policy and I can’t return it? This was a complete waste of my money. I’m beyond upset.