SinaLite USA

When our order arrived, the boxes were destroyed they were way too thin for the weight that was shipped in them on top of that. The items inside were damaged, and some of them had imperfections in the printing and trimming the trimming was off on many of them, and there were white lines, running through some of the Flyers, very disappointing

Disappointment doesn't even cover the feelings associated with our experience. From start to finish, the product was an absolute failure. If -5 stars were an option, it would have been selected. 80% of the orders placed have been subpar and unacceptable. We actually went ahead and reordered one of the orders with another company, as they can produce the quality we are associated with. We are beyond disappointed in the 'service' and absolutely disappointed in the 'quality'.

The bifold I received was scratched and the edge was crushed with ink falling off the print. sent pictures of the errors and threw them away expecting them to be taken care of. I was informed that because I did not send a video of them being put into water I would only receive 25% of my refund. It's absolutely the worst customer service I've ever seen.

The quality is very poor- and always your shipping box damage - harming product

I was very disappointed when the roll label machine was down but no one let me know until after the ship date. I asked to cancel the order so I could use another vendor but was told it was too late to cancel because it was already printed and in production. The next day, they cancelled y order and refunded the money but in the meantime, the communication was terrible and I was lied to. I still had to use another vendor and pay much more for roll labels. Unacceptable!