mostly excellent products
Their products are great when you get the product you pay for. Sometimes they pull a switch on paper and don't say anything. Weird rules about destroying mistakes they print (making videos of you burning or disposing of) are extremely had to do when the orders ship direct to your clients. Asking that of a client leaves a really bad taste in business relationships. Customer service likes to argue and it can take up to 6 months to get a refund. But when it all comes together, my clients love the paper printing. Won't try the promo products. Had a bad experience with them not understanding DTG shirts needed dried after printing and refusing to replace or refund for over 6 months.