Logistic side of thing can
Logistic side of thing can be improved, the warehouse made several mistakes on 2 consective orders. On one of the order, I got some shampoo and soap instead. That being said, the way how the situation was handled by the sales, and customer service team was exceptional. I was treated fairly, the response was quick, and I was given the impression that Silca really cared about their products and customer satisfaction. Been a long time Silca fan/customer and will continue to be so.