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Excellent Product.

I bought two bags. But I didn’t know why they delivered it to me separately in different days. They didn’t show any information about it. They always showed they will deliver two items in one time. So I emailed Bentley after I only received one item and I think another one was lost. After two days I received another item. I hope I can see the information about they will deliver separately on the first tracking page if I buy more than one item. Thank you so much!

Not impressed with the response following my complain about the scratches. I'll be sending it back

The bag itself is nice, turns out the measurements exceed the flight requirements I was given. Return process was extremely complicated.

Was a lot bigger than I had expected and seemed very flimsy. I returned so I could look for something more suitable. Was disappointed that there was a $20 charge, I’ll go elsewhere. If you had of offered a store credit I would have gone to one of your stores.