ShoeFreaks.ca - Old

best service,!! fast answers to problems, love this company,!! i buy only with you,!!

I had a very unique situation that required boots asap. I was called personally, my order was taken and they went above and beyond to make sure I got what I needed in a rush! Thanks Nash!

Super quick response to my enquiries. Great communication all around.

I emailed about a pair of shoes - Nash was incredibly lovely regarding helping me figure out what was available. BEST customer service. Thank you so much Nash! He went way above and beyond - probably the best customer service I've had ordering online.

So far, so good. This survey is a bit premature because I have not received the item I ordered yet. It is less than a month until Christmas and of course there is a huge backlog due to CUPW. So, I did pay the extra $5 to have the package couriered to hopefully avoid the Canada Post fiasco. However, this survey is regarding you support staff... I was trying to beat the Cyber Monday deadline literally at midnight when I overlooked the "Cyber" code entry but, my subsequent e-mail to your company had Nash confirming that I would get the 25% discount. Thank you! I would like to add that the above order is nearly a "one time" order because my wife has quite a few nice sexy shoes with limited opportunities to wear them and she can only use so many at home. This order is replacing Fabulicious LIP 101 5" heeled shoes that are in perfect condition, we bought a few years ago that are just too steep for her, especially on carpeting. We believe that the new shoes have a lower foot bed angle. My point is that, I hope that Shoe Freaks isn't going to keep bombarding me with e-mails. An example is Expedia who sends me 2 e-mails per week when we don't travel much and need a hotel only once or twice per year. I have tried numerous times to unsubscribe to no avail. Their "unsubscribe" button doesn't work.