Well, let me tell you. . .
Well, let me tell you. . . in my other review I forgot to include the labeling problem. I ordered a size Small. The package arrived labeled Small, the tags hanging off the fleece said small, but the label sewn into the piece itself said Medium. And, indeed, it was a Medium. When I contacted Sherpa, they asked for photos, which I sent, and then told me they'd get the size Small on its way to me immediately, AND did not require me to send the mis-marked one back. Now, THAT is excellent customer service! Thank-you so very much, Sherpa!