www.vmax-escooter.us

I'm pleased with the experience overall. I thought the order and shipping process was okay. The website mentions 'Same day shipping, quick delivery', but for info's sake, my order was processed two days after I placed it. The shipment from California to Texas took about 2 weeks. Not a huge deal, but I was expecting a bit faster.

Just had a service incident and in general very good. However, the vendor used should be the one handling the payment of warranty approved items directly with VMAX and not the customer.

Shipping, customer service and speedy answers to my questions by a human are what makes my purchase even better.

Great product, service and support

Shipping was good! Box arrived damaged, however the scooter was fine. Unable to use box for returns if necessary. Have not used support yet. Brakes are noisy, work ok. Screen “blanked” out one time, unknown reasons. Setup menus were difficult due to not being the same as tutorials