sdsign.com

Asked them multiple times to stop spamming me and they won’t stop

I’d like to start out on a positive note. Jayvee and BJ were helpful after I reached out. Working with the graphics department was very painful. I understand that the Christmas holidays fell during this time. However, it is no excuse to why I had to submit the same change orders multiple times on proofs and my change order emails were ignored. I feel my change order request details were highly detailed. I even asked for the department to call me if they didn’t understand. I finally had to call and work with BJ in order to get my instructions conveyed and to get the banners produced before the drop dead date. The banners are currently in transit and have no opinion of the final product at this time.

Terrible. Lack of response lost time, which forced me to pay rush charges to get item fixed. Never again. I was a good customer that had used you multiple times.

great company but you had to send your work to others for no reason other than losing your customers. you have shipped the wrong artwork. you shipped us another customer's order. income where we asked over and over that we need it for trade show. we had to pay 4 times as much for replacement.

My banners arrived moldy and NOT assembled. Discount was small and I would have preferred to have the quality product SanDiego Sign company used to provide. May have to find a new vendor.