safavieh-home.myshopify.com

Never again

I ordered items. Waited for weeks. Then I was told they were no longer available. So my experience wasn’t very favorable unfortunately.

The worst experience I have ever had with carpeting. I bought seven area rugs for my new house and five of them staring pilling within 30 days. I complained about it and suggested that Safavieh simply send me some replacements in a more rugged (pun intended) fabric. THEY REFUSED TO DO ANYTHING. If O could afford an attorney, I would sue Safavieh for a full refund for all seven rugs!

Terrible

They do not respond to emails nor do they keep you updated about order delays. I think I emailed 4 separate times before I got a response.