For the first time I
For the first time I returned something I bought from Saddleback, because the large mouse pad didn't fit quite right on my desk. Using the chat function on the website to process the return was so simple and ordering the deskpad to replace it went as smooth as ever. I'm always pleased with how good Saddleback is in terms of their products and now I can add their incredibly easy customer service and always delighfully fast shippping to the list of reasons to buy from them.