Rip Curl NZ - Magento

Achieved expectations

Product itself is solid and will last us through multiple kids. The sizing is small and recommend buying up a size. My 5 year old is tiny amongst her peers and nearly fills out the size 6. I bought the size 4 as she typically fits the smaller, it barely fit my three year old boy. Customers service was an absolute faff around returning for a size. Customer service came theough in the end with the right result, but had to squeal for a return despite website saying they offer it as local ripcurl store isn’t actually a ripcurl store. Gave me the whole “this is outside normal practice speech”.

Shipping was prompt

Great experience with online shop. Dissapointing that local retailers didn't have stock in the right size.

Took a bit longer than expected however got a week before Xmas - so was happy