5 start customer service
Redcast Herritage carries quality Japanese clothing similar to other online retailers. What stands out however, is their A++ customer service. As an online purchaser from several online retailers, I deeply appreciate the timely response times, sincere care and genuine intention to assist with any queries you may have. The fact the same person is always responding to your various orders creates a personal touch and history which makes feedback and response feel organic. Rosa is that person for me and she has been there every step of the way from my first purchase at RH to my last and future ones to come! Keep it up and never change RH. 🙏👏