Great Customer Service
I purchased the item as a birthday present for my granddaughter. All of her friends in dance have the same case. It was more expensive than I expected. After spinning the wheel as a first-time customer, I got 20% discount! But I was unable to use it for the purchase due to a glitch. I bought the travel case anyway. I wrote a brief note to customer service about my situation and much to my surprise, I was immediately given a credit for the 20% discount. A wonderful first experience. It was delivered in a timely manner and Lexi is thrilled.