Category Manager
First of all, as a travel conference, I was disappointed that I couldn't even book the stay as the rooms were sold out. Secondly, I did expect more learning and knowledge sharing in the conference. But very little people were able to tell stories based on their experience. Most of the penal discussions stayed on a surface level. For example, some suggestions were like "Ensure you maintain the relationship with IT and Legal teams" - this is a common sense not really insightful in terms of how would it help build the travel program. Most of penal discussion became a complaint conversation not a knowledge & experience sharing. I think the board needs to be more careful on inviting the right speakers.
A couple of speakers were excellent. Joe from NBA really brought great insights as he covered a lot of topics that relates to our real situations such as change management, technology practicality, etc.
if the next year will be very similar, I will not choose to join.