I had recently placed an
I had recently placed an order for Model 11 and it has been more than 10 days since I received the chair. After using it for these many days I have felt it to be more comfortable than my earlier chair. I would have been happier if the seat was bit more firm and also the headrest could be moved forward and backward apart from height adjustment. Without that support I had to place a fur dog toy to give neck support so that I do not have to lean back.