Origin Mattress SG

Online ordering was without any problems. 5 stars The delivery was on time, however, packing up my old mattress was problematic as the delivery man was alone and did not have properly functioning equipment with him to roll it up. He did not even have a proper device to cut open the new mattress!! Having to do this all by himself was certainly not helpful. Btw, I was somewhat taken aback that the box looked a bit tattered, taped together at a few places…. Unfortunately I forgot to take a photo of that. Delivery: 3 stars

I was told by the staff at the showroom that the delivery people will help to open up and set up the mattress. However, the delivery person said I had to pay $50 in extra for them to open the bed. The problem here is inconsistency in information, the company needs to sort it out among themselves to prevent these confusions in the future.

Firm and comfortable.

Prompt service, when I called customer service to check on delivery, everything was in order

I'm very happy with the Origin Snow Silk Tencel™ Bedding Set and Storage Bed Frame (super single). The bedding set feels very luxurious and cooling, which is perfect for SG's hot weather. I can't sleep in hot climates, so these sheets are just what I was looking for. The bed frame is very sturdy and I can tell it will last a long time. It is a bit difficult to push the bed frame back down when closing the storage compartment underneath, but it's not so difficult with a mattress on top, and if I step on the edge of the bed frame to use my body weight to bring the top down. The storage space does seem a little bit shallow though, and can only take items of a specific size (e. g. I was hoping to fit a foldable mattress underneath, but I don't think it's possible with the way it's designed for a super single size. Nevertheless, I'm quite happy with it so far.