Onyx Outdoor

Onyx Outdoor

4
Based on 46 reviews
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Ken P.

Customer service is shitty

The bibs came ripped or the sewing had come undone, or whatever it may be. I emailed them the day they arrived and immediately after opening package. I heard back once and the email was more about a warranty claim, which I don't believe this has anything to do with the warranty, I just purchased them. So, I guess I am going to be stuck with these. I am, however, going to purchase a pair of the Grundins. Now besides the issue with the sewing, these seem to be durable, I haven't. worn them in water, or rain, but they seem like they would keep you dry. So I'd say the quality is decent, customer service, not so decent.
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Melissa N.

Nice jacket, sizes are not true to size

The life jacket is nice, but the dog can't wear it because it's too small. Went by the measurements as listed. Not paying as much as the items cost for shipping to return the product for an exchange so we now have a jacket that won't be used. Return policy sucks!
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Cody K.

Horrible return policy

The life vests were too small so I wanted to return them and order bigger ones. But, you didn’t give me a return label and fed ex wanted to charge me $80 to ship them back. So looks like I’m stuck with them. Horrible return policy
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Scott C.

24g CO2 cartridge replacement

Very expensive and the little green insert was broken, so basically useless.
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John G.

Fits well and functions as

Fits well and functions as it should.
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