Shopify Mustang CA

I contacted your customer service rep over a week ago and stated I needed a gov rep to contact me ASAP for an RFQ of 872 Each Coast Guard / SOLAS Complaint Immersion Suits. No one has contacted me. Juiianna.walker@dot.gov

Put in a 6K order last November, still have not received it yet.. Great product, however a product to save lives should not be priced so high

Hello I am very unhappy. Your website states free shipping k. Canada if over a stipulated price, yet you do not ship to Nunavut.

I sent in a vest for repair. No one contacted me. When I called back after a month they told me they lost the vest and would send a new one. At least you tried to make it right in the end, I guess. All of my dealings with customer service over the past few years have been terrible. Your products are great. Your customer service needs a lot of work. We already changed our vest over to Force6. We have been testing different dry suits… Mustang is still the best on the market but as soon as company gets close we are switching unless you fix these issues. I personally make purchases decisions for approximately 100 sets of water rescue PPE, I am a water rescue instructor and share my true stories with students looking to buy PPE. I truly hope you invest in customer service (the most important part of a business) Thank you, Chris Abate 610.324.2580

Service is terrible did want to help fill an order of 50 life jackets for the Coast Guard.