Cisco USA Prod

My order was filled very fast and delivery was exceptional. Great job!

Tax and shipping fee forced major adjustment to the choice of item

Prompt delivery and quality item. The cost is somewhat elevated.

No he recibido mi pedido desde hace más de 15 días. La paquetería UPS lo tiene retenido en la Aduana, y en ningún momento se me informó oportunamente sobre las causas de dicha retención. No hubo claridad hasta que llamé por teléfono, proporcioné mi RFC y entonces pudieron liberarlo. Sin embargo, se perdió mucho tiempo sin que se me ofreciera una solución. Es demasiado tiempo perdido debido a la falta de un canal de comunicación claro. Debería existir una plataforma donde se pueda subir el RFC escaneado, lo cual haría el proceso mucho más ágil. -------- I haven't received my order for over 15 days. UPS is holding it in Customs, and I was never informed in a timely manner about the reasons for the hold. There was no clarity until I called, provided my RFC (tax ID number), and then they were able to release it. However, a lot of time was wasted without any solution being offered. This is far too much time lost due to the lack of a clear communication channel. There should be a platform where I can upload a scanned copy of my RFC, which would make the process much faster.

Fast order fulfillment, but horrible pricing and shipping/tax is not shown until the final final screen. You could have estimated tax while I was shopping to show me a more accurate balance in my cart.