MarcoPromos

I ordered the wrong lanyards, and they have no printing on them and was surprised you wouldn't take them back.

We ordered our "Dungeons & Drag" ribbons for Dragon Con 2025. They were a big hit. Thx!

Usually don't have problems but the logo was a bit small here. I included text in the logo and would have loved a heads up that it would be illegible with the printing size.

This was such a frustrating reorder experience. Needing to charge me twice and never refunding me for the first payment, and then stopping communication with me altogether just to continuously send me invoices. My first set of ribbons were so beautiful but this ancient system is really holding the company back.

Unfortunately this wasn't a great experience. Our order of 300 bags shipped incomplete by ~50 bags. A reprint was fast-tracked which was appreciated, but then the shipment was sent to an incorrect residential address vs. our offices so we could not retrieve. Another replacement order was printed and shipped but did not arrive in Pittsburgh until the Monday after that weekend's event. The one positive in this experience is how responsive Heather Richards  from your Customer Care team was and how solutions-oriented she was while troubleshooting, so she should be commended. The bags themselves are nice, were produced well and we were very excited to use them for this high profile donor event. . . but unfortunately they were very event specific and will never be used.