I've used my neck pendant
I've used my neck pendant many times, and youve been there to get service for me. Once or twice though, it was 2 mins. before you answered. That's too long.
I have also used it to order replacement, and ask questions and everyone is helpful and knowledageable. I ccouldn't live alone without this service, and it's so much better than Life Alert, where their sales people are downright rude.
Wearing this pendant at first seemed strange, but now I wouldn't feel right if I didn't have it, when I'm alone. I like that the people answering call ambulances quickly, when I have needed them.