Lifeventure

I dropped my thermal mug on a concrete floor and broke the lid. I was quite attached to my mug so I sent an email to see if I could buy a replacement lid. I received a very prompt reply from Jamie at Lifeventure with details of how to order the part. Unfortunately, there was a problem with the courier at my end. However, I contacted Jamie again and he sorted matters for me. He was kind enough to both ‘phone me and send me an email to explain the action he was taking. The replacement lid arrived promptly and fits perfectly. My tried and tested Lifeventure Thermal Mug is now back in use and fit for many more years of use. It’s a great product. The service I received from Lifeventure was first class.

I used Lifeventure thermal mugs during my time in the army and it was a lucky convenience it fitted perfectly in my spare ammo pouch. Now in my civilian employment I happily still use Lifeventure thermal mugs as the majority of my work is outdoors and they absolutely do the job of keeping my brew hot for hours while I’m busy doing other things. I will not use any other thermal mug.

Good price and quick delivery.

Very well made and designed mug. . . . keeps my coffee hot. . . . perfect.

Purchased direct from the website, with free postage and the items came quickly enough as I wasn't in a hurry for them. The price was also the same as elsewhere so happy all round.