kingkongfitness.com.au

KKF should choose their couriers more wisely. Using Hunter Express should be avoided at all costs. Just check their online reviews and how poor it is. Two weeks with the package sitting in a depot in Sydney is the signs of their incompetence.

I purchased a POWER RACK/SQUATS CAGE from King Kong and was disappointed that the Lat system was not included. The description states that the "Lat attachment" is optional however I interpreted this that the bar was not included , not the full Lat system. The image on the webpage is very misleading, and I had to spend an additional $200 to get the full Lat system. On collection, King Kong Management acknowledged the issue and said that they have had this same feedback from other customers. Disappointed to have to provide this review as the product itself is good, the misleading nature of the sell process is not however

Very poor customer service. I requested a refund because the product is not fit for purpose. However, Cody (manager) refused to acknowledge the issues and denied a full refund, offering only 60% for a product that I haven't used.

The delivery company you use failed to drop my parcel off for 2 weeks then drop it at my mail box on a public road on a Saturday afternoon when I am not home and unable to pick it up. They have my an hours notice before hand. Probably will be stolen before I can pick it up

I received 2 emails telling me my orders were ready to pick up, only turning up to get them only to find out they didn’t have them! No doubt they gave them to someone else, but when i offered them advice on how to improve their logistics, all they could do was make excuses why my ideas wouldn’t work. Very disappointing to drive 2 hours to pick my order up only to find out half of it was given to someone else.